Privacy Policy

At Neelam Farm Stay, we are committed to protecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you stay at our farmstay or use our website and services.

1. Information We Collect

We collect personal information when you:

• Make a booking on our website or through other communication channels (email, phone, etc.).
• Interact with us via social media or other online platforms.
• Subscribe to our newsletter or mailing list.
• Participate in activities, events, or promotions organized by us.

The types of personal information we may collect include:

• Personal Identification Information: Name, address, phone number, email address, and payment details.
• Booking and Stay Information: Dates of your stay, special requests, and other preferences related to your visit.
• Communication Information: Any messages or feedback you send to us.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To process your bookings and reservations.
• To provide you with information about your stay, including check-in details, amenities, and events.
• To send you promotional offers, newsletters, or other marketing materials, if you have opted in.
• To improve our services, including customizing your experience during your stay.
• To communicate with you about your booking or resolve any issues related to your stay.
• To comply with legal or regulatory requirements.

3. Data Security

We take the security of your personal information seriously and employ various security measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in managing bookings, processing payments, sending communications, and other related services.
• Legal Requirements: We may disclose your information if required to do so by law, such as in response to a court order or legal process.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to improve your experience and analyze website traffic. Cookies help us remember your preferences and optimize our site’s functionality. You can adjust your browser settings to refuse cookies, but this may affect the functionality of certain features on our site.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the new policy on our website, along with the updated effective date.

9. Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at:

Phone : +91 99690 30207
Email: info@toothmountainfarms.com