Terms & Conditions
Tooth Mountain Farms
Note
- Maximum Number of People is 24 (with extra mattress).
- Extra person charges (inclusive of complimentary breakfast and extra floor mattress) is Rs. 2250 + 12% GST per night.
- Prices are likely to vary on certain special days.
- Jain Meals are available on request.
- Pets are allowed only with prior permission. Charges @ Rs. 1500 + 12% GST per pet (includes stay) and @ Rs. 2000 + 12% GST per pet (includes stay and food).
- Outside food is not allowed.
- Driver and Servant charges @ Rs. 1500 + 12% GST per night (includes stay) and @ Rs. 2000 + 12% GST per night (includes stay and food).
Please Note
- This is a boutique farm stay located in a rural area and not a hotel. Please treat this like a home rather a hotel.
- Please note that this is farm stay. There are animals, insects and bugs in the area. Though the property is kept very clean but guests must carry mosquito repellent etc. Also there is fluctuation of power in this area though there is a generator back up.
- Do not use glass near the pool area; you can request the staff for plastic glasses. Dogs and Pets not allowed inside the pool area.
- We have full-generator back up but it takes 5-10 minutes to switch it on manually, so don’t panic if the lights go out, it is common in this area.
- Please switch off lights, geysers and air-conditioning if you are leaving your room. Tooth Mountain Farms – Neelam Farm Stay takes a lot time and energy to maintain and it would greatly appreciated if you can help us.
- This is an area with water scarcity please help converse water by using water efficiently during your stay here.
- The Verandah area and Hall with Television Set (all situated at the Main villa) are common for all guests staying on the property. Guests are requested to cooperate with each other.
- Please switch off the lights in the verandah of the main villa before going to bed
- All breakages and damages will be billed, and late check out is chargeable.
- Guests are free to get their own alcohol, as long as they have a permit. No corkage charged. Non veg food is allowed.
- All bathrooms are equipped with hot water boilers, please switch on the boiler at least 15 mins prior to your shower & please do not forget to switch off the boiler after your shower.
- Please don’t create nuisance caused due to loud music.
- Please strive to preserve the cleanliness of the property. Holi colors are not allowed in the property.
- The staff will not be available post 11 PM at night for any services.
Rules & Additional Information
- All bedrooms are air-conditioned with their own private bath.
- Full charges apply for children above 7 years of age.
- 100% advance must be paid in order to reserve your accommodation at least 24 hours prior to your arrival or your booking will be cancelled automatically and there will be no refund on any advance paid.
- Booking against Cheque payment will only be confirmed after the clearance from the bank.
- All Bookings should be confirmed by email with the guest list and the residence and office address of the guest. This is mandatory.
- Check-In time is 1:00 pm and Check-Out time is 11:00 am.
- Breakfast – 8:30AM- 10.00 AM
- Late Check-out at no additional cost (strictly on availability until 11:30 am.)
- Beyond 11:30 am will be chargeable @ Rs. 2,000/- per hour up to 5:00 pm maximum. (Beyond which half day charges will be levied).
- Security deposit of Rs. 10,000/- will be charged for per stay at check-in for guests who book the entire property. This will be refunded on check-out incase there is no damage to property and all the bills and accounts are settled.
- Photo ID is mandatory on check-in.
- Pets are allowed only with prior permission. Charges @ Rs. 1500 + 12% GST per pet (includes stay) and @ Rs. 2000 + 12% GST per pet (includes stay and food).
- Housekeeping service is complimentary.
- NO SMOKING in any of the rooms or enclosed areas. Smoking is permitted in all open areas, terraces and balconies only.
- Strictly NO eating inside the pool and any bedrooms or bathrooms.
- Please keep all valuables safe and secured. Management is not responsible for any theft.
- No firecrackers or color inside the villa is allowed or in the complex.
- Strictly NO Drugs or any illegal substance allowed in or around the villa. Guests will be reported to the local police station and will be asked to vacate the villa immediately without any refunds.
- Any damage to property intentionally or unintentionally will result in forfeiture of the full security deposit.
- The final room rate will be as determined by the resort for the period of the stay, at the time of booking.
- If the guests need early Check-In or late check out, it must be upon written approval of the Reservation Team. Day-use stay and half day room service is not available.